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Safety Guidelines

Safety Guidelines

Simple rules that keep both senders and travelers safe on every SendJet delivery.

Identity verification and secure documents

SendJet in numbers

Every counter below is pulled live from the platform right now — no marketing fluff.

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Deliveries completed

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Verified members

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Live trips right now

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Parcels posted

Good practices

  • Verify the sender / traveler identity before meeting.
  • Inspect the parcel together before pickup so both sides agree on what is being sent.
  • Keep the parcel sealed and visible during the trip.
  • Use SendJet escrow payments — never pay outside the platform.
  • Communicate through the in-app chat for safety and dispute records.

Prohibited items

  • Drugs, controlled substances, or any illegal items.
  • Weapons, ammunition, explosives, or hazardous materials.
  • Live animals or perishable food items.
  • Cash, large amounts of jewelry, or items prohibited by customs.
  • Anything banned by the airline or destination country.

If something feels wrong

Refuse the parcel and contact SendJet support immediately at info@sendjet.de. You are never obligated to carry an item that makes you uncomfortable.

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